Service Agreement

Cognitive Statement and Disclaimer

Article 1: Accessing this company’s (Luminova, hereinafter referred to as “the Company”) website, using the Company’s products, and contacting the Company through various means are all considered as your explicit acceptance of all the contents of this statement.


Article 2: The Company provides a sales platform for health and safety products. Each salesperson is an independent individual, and the Company is not responsible for the personal sales behavior of each salesperson. If a salesperson violates any laws or regulations during the marketing process, their actions are unrelated to the Company, and the Company shall not bear any responsibility or consequences arising therefrom.


Article 3: For individuals who do not comply with the Company’s regulations, seriously disrupt market order, damage normal industry business practices, and cause losses and impact to the Company’s property and interests, the Company will issue warnings, suspend accounts, or terminate accounts as appropriate.


Article 4: The content of this website will be updated or revised regularly, but the Company does not provide any guarantee or warranty regarding the timeliness of any information and materials on or related to the website. The Company reserves the right to delete or modify website information without prior notice.


Article 5: Access to and use of the Company’s website and products, and the performance of this statement are governed by and construed in accordance with the laws of the United States of America. Any dispute arising from or related to the Company or its website, if the relevant parties fail to resolve it through negotiation, shall be settled by arbitration in accordance with applicable rules. The arbitration shall be conducted in California, USA, and the arbitration award shall be final and binding on all relevant parties.


Article 6: The Company guarantees the safety of its products. However, some individuals may need to consult a professional medical practitioner before using the Company’s products. The Company is not responsible for any improper use of its products. No individual or group may exaggerate the efficacy of the products. Health supplements are not medicines; they are only for health maintenance. If you have a serious illness, please seek medical attention. This product can only be used as a health supplement and not for medical purposes.


Article 7: Products purchased from the Company are non-refundable within 14 days of purchase. Please consider carefully before placing an order.

Article 8: The Company and its website own the copyright to the images, videos, and text contained therein. Other websites, media, and individuals must obtain written authorization from the Company before use. Unauthorized reproduction or use for other commercial purposes is strictly prohibited.

Article 9: Except as otherwise provided in Article 10 and with your consent, the personal information you provide when registering on this website will not be disclosed to any third party in any way.

Article 10: Members should properly safeguard their personal information. The company shall not be held responsible for any disclosure of personal information resulting from users disclosing their personal information to others or sharing their registered accounts. The company will endeavor to protect your information and transaction security, but does not provide any express or implied guarantees regarding the security, accuracy, and uninterrupted operation of its website and services. You shall bear all risks associated with using the services of this website (such as transmission errors, technical defects, third-party intrusions, etc.) and any damages that may result therefrom. The company shall not be liable for any losses caused thereby.


Article 11: The company reserves the right to modify and interpret this statement and all documents, announcements, and rules and regulations published and created by the company. The company has the right to change or adjust the content of this statement from time to time.


Article 12: If the company’s actions and policies conflict with relevant US laws, the local laws and regulations of the United States shall prevail.


Article 13: Life nutrition supplements are not intended to “diagnose, treat, cure, or prevent any disease.”